This change in standpoint acknowledges that ESM encompasses different departments and capabilities, and ITSM results in being a specialised subset in the broader ESM framework. USM minimizes complexity by separating service management into common setting up blocks. This approach allows for higher adaptability and efficiency in service management​. We encourage https://enterprise-service-manage66542.blogsidea.com/39759224/5-simple-statements-about-esm-explained