Introduction: The world of eCommerce is transforming at an unprecedented pace, and staying competitive demanding an eye on the current trends defining the industry. In 2024, online stores need to adjust to an digital-first and mobile-first marketplace, where personalized user experiences, smooth payment gateways, and data-driven insights are essential https://customerexperience38394.shopping-wiki.com/8752879/5_essential_elements_for_user_journey_mapping