Words carry mood whether systems like it or not. Stress leaks into phrasing. Urgency hides in repetition. Ignore that and even helpful replies land badly. AI Agents and Emotional Intelligence focus on those signals instead of rigid scripts. I’ve seen automated replies escalate tension simply by sounding too formal or too slow. Awareness fixes that. Responses soften or sharpen based on... https://medium.com/@aidanbutler110/ai-agents-and-emotional-intelligence-can-machines-truly-understand-us-de37019ca603?postPublishedType=initial